Skills & Competencies for Automotive Mechanic II

Automotive Mechanic II job profile

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JOB SUMMARY for Automotive Mechanic II

Performs maintenance and repairs on automobiles and light trucks.

JOB RESPONSIBILITIES for Automotive Mechanic II

Provides miscellaneous mechanic works, including but not limited to body work, diagnosing, disassembling and assembling components and engines. Performs all duties according to safety procedures.

Automotive Mechanic II SALARY RANGE

BASE 50%
$56,459
TOTAL 50%
$56,858
Job Level
A02
Job Code
SC16000032
Education/Degree
High School Diploma or Technical Certificate
Reports To
Supervisor

Automotive Mechanic II Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Automotive Mechanic II skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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9 hard skills or competencies (industry competencies) for Automotive Mechanic II

1 Industry Competency – Spare Parts Inventory Management
Proficiency Level -1
Skill definition-Monitoring and controlling inventory and quality of parts to ensure the availability of spares for maintenance and repairs of the plant and machinery.
Level 1 Behaviors
(General Familiarity)
Describes critical policies, procedures, and regulatory requirements related to spare parts management.
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Level 2 Behaviors
(Light Experience)
Collects historical data to verify and understand spare parts warehouse inventory issues.
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Level 3 Behaviors
(Moderate Experience)
Conducts supplier evaluations to ensure quality and reliability of spare parts.
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Level 4 Behaviors
(Extensive Experience)
Establishes SOP for storing and organizing spare parts.
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Level 5 Behaviors
(Mastery)
Develops a theoretical background and understanding for spare parts management.
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2 Industry Competency – Automotive Services
Proficiency Level -2
Skill definition-Diagnosing, maintaining, repairing, and upgrading automobile components and systems to ensure safety, reliability, and optimal vehicle performance.
Level 1 Behaviors
(General Familiarity)
Defines the importance of regular automotive servicing in improving the reliability of vehicles.
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Level 2 Behaviors
(Light Experience)
Follows the established manufacturer guidelines when replacing worn-out vehicle components.
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Level 3 Behaviors
(Moderate Experience)
Conducts thorough vehicle inspections and diagnostic tests to identify complex mechanical issues.
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Level 4 Behaviors
(Extensive Experience)
Guides the team in using advanced diagnostic tools to identify and resolve complex vehicle problems.
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Level 5 Behaviors
(Mastery)
Designs and executes routine maintenance plans to enhance vehicle performance and reliability.
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3 Automotive Mechanic II - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Automotive Mechanic II
Proficiency Level - 4
5 Competency for - Automotive Mechanic II
Proficiency Level - 5

2 general skills or competencies (Job family competencies) for Automotive Mechanic II

1 Job Family Competencies – Customer Satisfaction
Proficiency Level -1
Skill definition-Collecting, analyzing, and measuring satisfaction levels of customers to improve our business's service and products.
Level 1 Behaviors
(General Familiarity)
Describes methods used in collecting and analyzing customer satisfaction data.
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Level 2 Behaviors
(Light Experience)
Assists in creating questions to surveys to identify customer satisfaction levels.
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Level 3 Behaviors
(Moderate Experience)
Communicates with customers to establish positive interactions and maintain a high level of satisfaction.
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Level 4 Behaviors
(Extensive Experience)
Delivers superior customer service to optimize customer satisfaction scores.
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Level 5 Behaviors
(Mastery)
Develops customer service strategies to attain positive impacts on customer satisfaction.
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2 Job Family Competencies – Safety Policies and Procedures
Proficiency Level -2
Skill definition-Establishing and implementing clear safety policies and procedures to effectively manage hazards and risks associated with the business operations.
Level 1 Behaviors
(General Familiarity)
Compiles a list of the key considerations and limitations of safety policies.
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Level 2 Behaviors
(Light Experience)
Prepares the necessary resources and information for the development of safety policies and procedures.
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Level 3 Behaviors
(Moderate Experience)
Handles the execution, enactment, and tracking of each element of the safety policy and program.
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Level 4 Behaviors
(Extensive Experience)
Evaluates employees' performance to ensure they comply with established safety policies and procedures.
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Level 5 Behaviors
(Mastery)
Cultivates a compliant working environment by enforcing safety policies and procedures.
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3 Automotive Mechanic II - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Automotive Mechanic II
Proficiency Level - 4
5 Competency for - Automotive Mechanic II
Proficiency Level - 5

10 soft skills or competencies (core competencies) for Automotive Mechanic II

1 Core Competencies – Scheduling
Proficiency Level -1
Skill definition-Ability to plan and organize activities, tasks, and resources to achieve business goals and objectives within timeframe and budget.
Level 1 Behaviors
(General Familiarity)
Compiles a list of tools used to effectively schedule activities, such as Google Calendar and Canva.
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Level 2 Behaviors
(Light Experience)
Identifies and resolves scheduling conflicts between employees to ensure a smooth workflow.
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Level 3 Behaviors
(Moderate Experience)
Makes adjustments and recommendations for optimizing scheduling to maximize service and quality.
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Level 4 Behaviors
(Extensive Experience)
Coordinates with cross-functional teams to align work schedules with project activities.
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Level 5 Behaviors
(Mastery)
Builds integrated database tracking tools for staffing shrinkage patterns to optimize staffing scheduling forecasts.
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2 Core Competencies – Standard Operating Procedures (SOP)
Proficiency Level -2
Skill definition-A set of written instructions that describes the step-by-step activities to complete tasks in compliance with business standards and industry regulations.
Level 1 Behaviors
(General Familiarity)
Describes the purposes and benefits of Standard Operating Procedures (SOP).
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Level 2 Behaviors
(Light Experience)
Documents the SOP drafts and outlines for final approval.
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Level 3 Behaviors
(Moderate Experience)
Implements the use of SOP throughout our business to drive efficiency.
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Level 4 Behaviors
(Extensive Experience)
Enhances the SOP management system to improve efficiency and user experience.
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Level 5 Behaviors
(Mastery)
Designs a Standard Operating Procedure (SOP) strategy to align with our business objectives.
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3 Automotive Mechanic II - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Automotive Mechanic II
Proficiency Level - 4
5 Competency for - Automotive Mechanic II
Proficiency Level - 5

Summary of Automotive Mechanic II skills and competencies

There are 9 hard skills for Automotive Mechanic II, Spare Parts Inventory Management, Automotive Services, Automotive Engine Repair, etc.
2 general skills for Automotive Mechanic II, Customer Satisfaction, Safety Policies and Procedures.
10 soft skills for Automotive Mechanic II, Scheduling, Standard Operating Procedures (SOP), Attention to Detail, etc.
While the list totals 21 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Automotive Mechanic II, he or she needs to be proficient in Scheduling, be proficient in Standard Operating Procedures (SOP), and be proficient in Attention to Detail.

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